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Thomas Miller Specialty: Becoming a bionic MGA

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Published on: July 25th 2022
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Insights from a bionic MGA

Underwriting Innovation Europe, run by Intelligent Insurer, is the leading conference for senior underwriting teams. Danielle Champion, CEO at Thomas Miller Specialty, shares her views on how advanced underwriting technology from Send has helped the forward-looking MGA lead with commercial confidence.

Key take aways include:

  • Why a digital-first approach to underwriting is so necessary if MGAs want to increase speed to market and harness new opportunities
  • Learning how automation can simplify complex data quickly and free up underwriters to focus on the work they love, for example taking the stress out of bordereaux management
  • Discovering how ‘composable technology’ provides the building blocks for large scale change with “no need to reinvent your whole world”
  • Recognising the power in creating systems that underwriters want to work with, and the positive impact this has on talent attraction and retention.







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