Send viewpoint: Insurance Times Big Question

The question of how the insurance industry can marry new technology with human touch has been answered in the September edition of Insurance Times “Big Question” feature.

Our Chief Technology Officer, Matt McGrillis shared his views alongside a host of industry leaders to consider how we can drive innovation without overlooking the hard-won skills and technical expertise of experienced underwriters.

According to Matt:

“The best underwriters use a highly sophisticated blend of their years of experience, deep professional judgement and carefully crafted skill in addition to available technologies to make assessments on some of the world’s most complex risks, particularly in commercial and specialty lines.”

We firmly believe that the best technology complements, rather than replaces underwriters, providing the tools and advanced insights to allow them to make even more accurate and informed risk decisions.

Click here to read the full article on the Insurance Times website (subscription required).

Categories:
  • Insights

Related Resources

Insights

Forget everything you thought you knew about underwriting workbenches

For years, the underwriting workbench has been positioned as a productivity tool: a convenient ‘single pane of glass’ that brings together data, systems and workflows in one place. Useful, yes. But rarely viewed as something that actively supports underwriting strategy. […]
BLOG-forget-what-you-thought-you-knew-776x393
Read more
Read more
Insights

INFUSE Recap: Adaptability: The Most Valuable Underwriting Skill in 2026

Underwriting is evolving fast – experience alone isn’t enough. Adaptability is now the edge. Those who pair judgment with curiosity and AQ will stay ahead in 2026.
INFUSE_blue-776x393-1
Read more
Read more
Insights

Harder, better, faster, stronger: how can insurers clearly define what they value most?

An exploration of how insurers can clarify what success really looks like when investing in technology and transformation.
SEND - blog banners - BLOG - harder, better, faster, stronger 1
Read more
Read more

Underwriting Resources

Guide

Underwriting Maturity Framework: Moving from a process-driven to a data-driven operating model

Download guide
Trends

Top 10 insurance industry trends shaping underwriting in 2026

Report - 10 insurance industry trends shaping underwriting 2026
Read more
Insights

INFUSE Recap: Adaptability: The Most Valuable Underwriting Skill in 2026

Read more
Insights

Is your underwriting platform really delivering business value?

Read more
Insights

2026 – The year automated underwriting truly lands in London?

Read more

Ready for frictionless underwriting?