Send podcast: The one-stop shop for managing insurance submissions

Following the success of Ben Huckle’s appearance on the InsTech podcast in 2022, it’s now the turn of CEO and co-founder Andy Moss in the hot seat, providing a fascinating update on the Send story so far.

Andy gives his take on a range of issues, from explaining the difference between low and no-code and what that means in reality for customers, to the buying decisions that Send’s customers take when choosing the underwriting workbench, what they are looking for and what features they need the most.

He also lifts the lid on some upcoming advancements Send is offering the market, such as the new Smart Submission product; explaining how it automates and organises unstructured data to simplify the underwriting process and speed up submission-to-quote ratios.

Generative AI applications such as ChatGPT have been spoken and written about widely recently. In the podcast, Andy explains how the Send platform ‘talks’ to ChatGPT, what this means for users and how we’re just scratching the surface of the benefits Gen AI can bring.

Andy also talks about; Send’s latest funding raise and how he and his co-founders are using this investment to grow the business; building out a team in North America; working with new customers and integrating with pricing platforms and policy administration systems.

To hear more, click here to listen to the episode:

Categories:
  • Insights

Related Resources

Insights

AI in underwriting needs an agentic framework

Disconnected AI tools add complexity, not value. See how the Send Agentic Framework embeds AI into underwriting.
Agentic Framework blog (4)
Read more
Read more
Insights

Why underwriting orchestration is the foundation for the AI era

Insurers don't need more AI tools. They need an operating layer that coordinates them. Read our new report with InsTech on orchestration engines.
Orchestration Engine
Read more
Read more
Insights

How Send is operationalising Agentic AI for underwriting   

The future of underwriting isn't just AI. It's orchestrating AI, data and workflows to deliver real commercial value at scale.
instech event
Read more
Read more

Underwriting Resources

Guide

Underwriting Maturity Framework: Moving from a process-driven to a data-driven operating model

Download guide
Guide

Grow your delegated underwriting

Send_ResourceImages_2026_Grow Your Delegated Portfolio
Download guide
Insights

Is your underwriting platform really delivering business value?

Read more
Company News

Send achieves ISO 42001 certification, setting the standard for controlled agentic AI in underwriting

Read more
Trends

Top 10 insurance industry trends shaping underwriting in 2026

Read more

Ready for frictionless underwriting?