The Bowhead Story - building a digital-first provider

Commercial Lines Innovation USA, run by Intelligent Insurer, is one of the leading conferences for senior insurance innovators in North America.

In a keynote panel, Bob Spina, CIO at Bowhead Specialty, shared his story on becoming a leading digital-first specialty lines provider. During the session Bob reveals the secrets to digital underwriting success - it's a really interesting session and you can catch a replay of it on the link below!

Key take-aways include:

  • How emerging technologies enable Bowhead Specialty to strike the right balance of resources when underwriting ‘craft’ and ‘flow’ business
  • That you don’t need to surrender to submission ‘chaos’, there are smart ways to automate submission flow (key for mobilising speed to improve broker relations)
  • The role of data as the "bedrock" for all benefits in Commercial Lines innovation
  • It's important to focus your underwriting system on limited handoffs, not only for a unified experience but to get the right information flowing downstream
  • The role Send played in the successful launch and fast scale-up of a new specialty lines insurer.

Happy viewing!

 

Categories:
  • Insights

Related Resources

Insights

INFUSE Recap: Why broker-carrier connectivity matters in 2026

Trust is still what drives broker-carrier connectivity. See how three industry leaders are sequencing people and technology to earn it now.
INFUSE_blue-776x393-1
Read more
Read more
Insights

Running on rails, not just vibes: orchestrating AI in underwriting and Send’s next chapter with Duck Creek

Andy Moss on the InsTech Podcast: why AI in underwriting has to run on rails, what the Duck Creek deal means, and buying the commodity.
Andy Moss Podcast with Instech Banner
Read more
Read more
Insights

AI in underwriting needs an agentic framework

Disconnected AI tools add complexity, not value. See how the Send Agentic Framework embeds AI into underwriting.
Agentic Framework blog (4)
Read more
Read more

Underwriting Resources

Guide

Underwriting Maturity Framework: Moving from a process-driven to a data-driven operating model

Download guide
Guide

Grow your delegated underwriting

Send_ResourceImages_2026_Grow Your Delegated Portfolio
Download guide
Insights

Is your underwriting platform really delivering business value?

Read more
Company News

Send achieves ISO 42001 certification, setting the standard for controlled agentic AI in underwriting

Read more
Trends

Top 10 insurance industry trends shaping underwriting in 2026

Read more

Ready for frictionless underwriting?