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Send has been named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications 2023 Vendor Assessment.
“Send Underwriting Workbench is an insurance-focused solution that sets itself apart with its comprehensive features, offering a seamless and intuitive user experience.”
About Us
The connected workbench - built for change
To enable innovation, you need an insurance platform that gives your team everything it needs to be more productive, in one place – a smarter, more connected platform where your resources, data and work align.
Read MoreA single platform for managing new business, renewals and endorsements. We take all the stress out of the underwriting process so you can do more of the work you love.
DISCOVER MOREOur Customers
Challenges
80%
of insurers believe they need to innovate faster than ever to keep a competitive advantage.
40%
of an underwriter's time is spent on admin tasks.
Success in Motion
Our composable platform
Build your solution
Ensures regulatory compliance and allows you to truly know your customer.
Find out moreEnsures regulatory compliance and allows you to truly know your customer.
The component applies automated checks including real-time sanctions, anti-money laundering, politically exposed persons and adverse media. It also offers trigger referral processing and fuzzy logic checks.
Onboarding and ongoing management of MGAs and coverholders, capturing contract details and providing oversight of bordereau submissions.
Find out moreOnboarding and ongoing management of MGAs and coverholders, capturing contract details and providing oversight of bordereau submissions.
This component manages and co-ordinates the onboarding of MGAs, ensuring all required checks are completed. It provides routing tools to request checks are carried out by a separate team, as well as storage of all associated documents.
MGA Manager also offers oversight of bordereau receipt and submission recording, in addition to highlighting overdue bordereau.
Additional features include:
Full lifecycle outward reinsurance administration and process management.
Find out moreTake control of submission chaos and automate the process to increase your submission-to-quote ratio.
Find out moreTake control of submission chaos and automate the process to increase your submission-to-quote ratio.
What once was a messy and time-consuming process, will feel effortless, giving your underwriting teams the confidence to write better business, faster.
We recognize that organising submission data is critical to the success of your underwriting process.
From the insertion of customer-defined rules to automatically identifying the appropriate SLA – Smart Submission provides the insurance expertize and workflows to support this
Advanced AI to extract data, auto-populate submissions, and highlight any missing information.
Configurable workflows, duplication and knock-out rules, and the ability to manage submission priorities.
Central visibility of submission status to be able to track at individual and team levels and identify bottlenecks.
Submissions are enriched with third-party data APIs to improve the quality of data on your submissions.
As soon as a new submission is received, advanced AI will review the content within the email and attached documents to intelligently assist the creation of your submission.
This means that your submission will be worked on the second it arrives.
Smart Submission lifts data directly from the submission, to preserve data quality and save manual effort by avoiding rekeying.
Users can toggle easily between the inbox and triage board to review submissions where required.
Submissions are enriched and marked as either high, medium, or low priority – these are automated rules set by you that help pre-determine the priority of the submission.
Depending on how confident you are with the data you are receiving, this can also help you automate declines.
Your submission triage can be set up for teams to self-serve, or for managers to bulk assign incoming submissions.
Smart Submission will extract and auto-populate or suggest data that has been extracted during the pre-processing.
We use data services to work behind the scenes to enrich your submission data.
These data services include a wide range of integrations that can be aligned with your requirements.
Once you have the data required to create the risk, submissions can be created directly to your Workbench or your platform of choice.
Give your teams a real-time view of the Smart Submission shared inbox.
Data extraction to create submissions with unstructured data.
Submissions can be created automatically with little to no rekeying.
Automated submissions can increase your submission-to-quote ration
Provide your teams with a view to efficiently triage and manage submissions inbox.
Advanced rules can be created to determine appetite and other business preferences.
Set your SLAs and logic to manage submission timing and prioritization.
Submissions can be sent to your Workbench or platform of your choice.
Schedule an appointment today and learn how you can manage inbox chaos and speed-up submissions with automated extraction and processing.
Smart Submission can automate and organise your submissions to increase your submission-to quote ratio.
Smart Submission is available as a stand-alone product or as part of Send Underwriting Workbench. Download NowRelated Components
Combining a user-focused, single point management of processes and tasks with intuition, efficiency and an agile, composable nature.
Find out moreCombining a user-focused, single point management of processes and tasks with intuition, efficiency and an agile, composable nature.
Workbench is a commercial insurance platform which supports and facilitates the underwriting process, from initial enquiry to bind.
It provides a single customer view of data, empowering users to make the right decisions at the right time. Tasks and workflow are driven by intelligent assist features created to optimize, automate and enhance.
Workbench delivers a complete view of the business portfolio, providing operational and strategic insight to help drive decisions and conduct business with commercial confidence.
Workbench has been built to align with the following key design principles:
Providing rapid, simplified and scalable system integration that’s built on safe and secure cloud architecture.
Find out moreProviding rapid, simplified and scalable system integration that’s built on safe and secure cloud architecture.
Connect is an insurance-focused integration and data transformation platform. It is cloud based and provides a scalable and highly secure capability, designed to simplify system integration.
An intuitive administration UI supports the creation of code-free integration routes with, guaranteed delivery and complete auditability across the platform as standard. The platform incorporates a full document repository with supporting APIs and malware detection.
In addition, the platform offers the following key advantages:
• Development speed is greatly enhanced with the use of pre-built connectors for the leading Policy Admin, Rating, CRM and many other systems enabling legacy systems to be easily connected.
• A highly scalable and lightweight micro-service architecture with a fully automated deployment mechanism.
• A real-time view of API and integrated systems with alerting and pro-active management.
• Security at the heart of the platform. All data is encrypted in transit and at rest.
Generate quote, policy and regulatory documents on demand using easily managed templating capability.
Find out moreA holistic view of pre-bind submissions across your portfolio.
Find out moreProactively guard against future claims and contractual disputes.
Find out moreRazor-sharp insight into your data providing you with advanced analytics that inform and reinforce your commercial, operational and growth strategies.
Find out moreRazor-sharp insight into your data providing you with advanced analytics that inform and reinforce your commercial, operational and growth strategies.
Management Information offers rich data to provide analytics on volume conversion rates. The component also allows you to view volumes of inflight transactions by team or individual, as well as utilising predictive analytics to highlight expected peaks and troughs.
Real-time introspection, cleansing and augmentation of company and asset data from recognized authoritative data sources.
Find out moreReal-time introspection, cleansing and augmentation of company and asset data from recognized authoritative data sources.
This component cleanses and augments incoming data to improve and enrich data quality. Right first time data feeds directly into underwriting and exposure modeling.
We also provide data enrichment services for company verification, peril data, geo-location and sanctions checking, with a growing list of providers and capability across the globe.
Enterprise class, lightning quick rules engine with an intuitive rule designer that allows rules to be created and maintained by business users.
Find out moreEnterprise class, lightning quick rules engine with an intuitive rule designer that allows rules to be created and maintained by business users.
The Business Rules Engine simplifies tools to define and maintain business rules. The components applies rules throughout the process, while driving automated and manual referrals for breaches of rules.
Easily construct and visualize the most complex insurance and reinsurance programs.
Find out moreManage property, motor, and marine portfolios with a point-in-time view of each assets’ characteristics.
Find out moreDomain driven generative AI capability focused on data identification, extraction and standardization.
Find out moreDomain driven advanced artificial intelligence capability focused on data identification, extraction and standardization.
Our Intelligent Data Processor uses generative AI to extract data from unstructured formats into structured processable data. It can also automatically map incoming data, while feedback loops into the AI engine to reinforce learning.
This component of our award-winning Underwriting Workbench releases data trapped in documents in seconds. From spreadsheets to PDFs, let the Intelligent Data Processor do all the heavy lifting so you don’t have to.
Integrated triage capability that automates the flow of information into the platform providing advanced prioritization and screening.
Find out moreIntegrated triage capability that automates the flow of information into the platform providing advanced prioritization and screening.
Submission Triage allows application of business rules to determine priorities. It also enables automated routing of work to the appropriate teams, as well as automated submission creation based on existing information.
Submissions can be delivered manually through our UI, automated API, queueing technology or extracted from emails.
A smart cloud-based tool that helps actuaries and underwriters supercharge pricing with advanced programming languages.
Find out moreSend Pricing Engine – a smart cloud-based tool that helps actuaries and underwriters supercharge pricing with advanced programming languages.
Send Pricing Engine allows you to import existing spreadsheets or build raters with the programming language of your choice and create models that leverage the strengths and simplicity of both Excel and R/Python.
You get to control end-user access, to make changes quickly and to automate light-touch elements, removing all the stress from the usual pricing process. Plus, third party data sources are easily integrated.
The result? Faster, richer, real-time pricing.
Send Pricing Engine enables you to automate and streamline the process for rapid, accurate pricing. One centralised tool to simply configure all complex pricing algorithms.
Introducing Send Pricing Engine – a smart cloud-based tool that helps actuaries and underwriters supercharge pricing with advanced programming languages.
Download NowAutomated generation of bordereaux with configurable templating capability.
Find out moreAI based inbound bordereaux processing with advanced rule validation and intelligent assist.
Find out moreAI-based bordereaux processing for spreadsheets with rule validation, and API-enabled processing in real-time of any unstructured data written by Coverholders or MGAs
Empowering your business partners to submit and pre-validate business before it arrives on your desk.
Find out moreEmpowering your business partners to submit and pre-validate business before it arrives on your desk.
The Submission Portal enables online presentation of key documents and forms such as quote requests and referrals as well as the scheduling of data and bordereau submissions.
The component also provides up-to-date account metrics and the ability to view documents and raise enquiries.
August 1st 2023
A quarter of underwriters state their company's legacy underwriting software is the biggest challenge that they face each day. We...
Read MoreJuly 26th 2023
Ensuring that customers get the service they deserve, and more, is vital to us at Send. Whilst keeping track of...
Read More