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The connected workbench for agile insurers.

Send announces $10m Series A funding raise to expand in US and UK

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Investment Announcement

Send announces $10m Series A funding raise

The investment enables Send to accelerate growth in the US and UK, strengthen product developments and bring in exceptional and diverse talent.

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About Us

The connected workbench - built for change

To enable innovation, you need an insurance platform that gives your team everything it needs to be more productive, in one place – a smarter, more connected platform where your resources, data and work align.

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Challenges

80%

of insurers believe they need to innovate faster than ever to keep a competitive advantage.

40%

of an underwriter's time is spent on admin tasks.

Success in Motion

Our agile, modular platform provides the building blocks for success, regardless of your size, scale or existing systems.

Our composable platform

Build your solution

Relevant Components

Customer Due Diligence

Ensures regulatory compliance and allows you to truly know your customer.

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Customer Due Diligence

Ensures regulatory compliance and allows you to truly know your customer.

The component applies automated checks including real-time sanctions, anti-money laundering, politically exposed persons and adverse media. It also offers trigger referral processing and fuzzy logic checks.

MGA Management

Onboarding and ongoing management of MGAs and coverholders, capturing contract details and providing oversight of bordereau submissions.

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MGA Management

Onboarding and ongoing management of MGAs and coverholders, capturing contract details and providing oversight of bordereau submissions.

This component manages and co-ordinates the onboarding of MGAs, ensuring all required checks are completed. It provides routing tools to request checks are carried out by a separate team, as well as storage of all associated documents.

MGA Manager also offers oversight of bordereau receipt and submission recording, in addition to highlighting overdue bordereau.

Additional features include:

  • Detailed real-time analysis of MGA and Coverholder performance across all LOBs
  • Company sanctions check autoruns each time there is new activity on the coverholder
  • Conversational workflow which doesn’t delay the onboarding process
  • Referral ability within the onboarding process
  • PDF analysis to pull key data and tables from PDF scanned documents e.g., contracts
  • Kanban-type dashboards to allow for easy workflow management
  • Configurable due diligence and financial questionnaires for onboarding and reviews
  • Advanced AI to validate every piece of Coverholder business and run detailed analysis on variances

 

Outward Reinsurance Manager

Full lifecycle outward reinsurance administration and process management.

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Outward Reinsurance Manager

Full lifecycle outward reinsurance administration and process management.

Outward Reinsurance Manager allows you to record and monitor outward RI transactions from quote to bind. The component also captures the full details of reinsurers.

Workbench

Combining a user-focused, single point management of processes and tasks with intuition, efficiency and an agile, composable nature.

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Workbench

Combining a user-focused, single point management of processes and tasks with intuition, efficiency and an agile, composable nature.

Workbench is a commercial insurance platform which supports and facilitates the underwriting process, from initial enquiry to bind.

It provides a single customer view of data, empowering users to make the right decisions at the right time. Tasks and workflow are driven by intelligent assist features created to optimize, automate and enhance.

Workbench delivers a complete view of the business portfolio, providing operational and strategic insight to help drive decisions and conduct business with commercial confidence. 

Workbench has been built to align with the following key design principles:

  • Customer information is keyed once, providing a single-entry point for data entry, data cleansing and data enrichment.
  • Data is collected at the right time in the right place.
  • Where information is available, or already held in alternate systems, that data will be pulled into the platform as required. This is accomplished through Send Connect.
  • Advanced artificial intelligence and data processing toolsets will automate the receipt and upload of risk and asset schedules and bordereaux.
  • Advanced operational MI must provide a comprehensive view across all risk data, to facilitate efficient management of operations and focus of teams.
  • Workflow must be easy to configure and support non-linear processing to allow teams to operate in the most flexible and efficient manner.
  • Integration flexibility to alternate systems must be easy to accomplish. This enables integration with a myriad of systems for data enrichment, and facilitates the upgrade and decommission of peripheral systems as required.

Connect

Providing rapid, simplified and scalable system integration that’s built on safe and secure cloud architecture.

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Connect

Providing rapid, simplified and scalable system integration that’s built on safe and secure cloud architecture.

Connect is an insurance-focused integration and data transformation platform. It is cloud based and provides a scalable and highly secure capability, designed to simplify system integration.

An intuitive administration UI supports the creation of code-free integration routes with, guaranteed delivery and complete auditability across the platform as standard. The platform incorporates a full document repository with supporting APIs and malware detection.

In addition, the platform offers the following key advantages:

• Development speed is greatly enhanced with the use of pre-built connectors for the leading Policy Admin, Rating, CRM and many other systems enabling legacy systems to be easily connected.
• A highly scalable and lightweight micro-service architecture with a fully automated deployment mechanism.
• A real-time view of API and integrated systems with alerting and pro-active management.
• Security at the heart of the platform. All data is encrypted in transit and at rest.

Clash and Clearance

A holistic view of pre-bind submissions across your portfolio.

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Clash and Clearance

A holistic view of pre-bind submissions across your portfolio.

This component allows you to view all risks for insured and reinsured clashes. It also identifies potential cross marketing opportunities and duplication of risks.

Contract Certainty

Proactively guard against future claims and contractual disputes.

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Contract Certainty

Proactively guard against future claims and contractual disputes.

Contract Certainty offers configurable checklist of required checks. The component also triggers referrals when rules are breached and stores all results for audit purposes.

Management Information

Razor-sharp insight into your data providing you with advanced analytics that inform and reinforce your commercial, operational and growth strategies.

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Management Information

Razor-sharp insight into your data providing you with advanced analytics that inform and reinforce your commercial, operational and growth strategies.

Management Information offers rich data to provide analytics on volume conversion rates. The component also allows you to view volumes of inflight transactions by team or individual, as well as utilising predictive analytics to highlight expected peaks and troughs.

Data Services

Real-time introspection, cleansing and augmentation of company and asset data from recognized authoritative data sources.

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Data Services

Real-time introspection, cleansing and augmentation of company and asset data from recognized authoritative data sources.

This component cleanses and augments incoming data to improve and enrich data quality. Right first time data feeds directly into underwriting and exposure modeling.

We also provide data enrichment services for company verification, peril data, geo-location and sanctions checking, with a growing list of providers and capability across the globe.

Business Rules Engine

Enterprise class, lightning quick rules engine with an intuitive rule designer that allows rules to be created and maintained by business users.

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Business Rules Engine

Enterprise class, lightning quick rules engine with an intuitive rule designer that allows rules to be created and maintained by business users.

The Business Rules Engine simplifies tools to define and maintain business rules. The components applies rules throughout the process, while driving automated and manual referrals for breaches of rules.

Program Builder

Easily construct and visualize the most complex insurance and reinsurance programs.

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Program Builder

Easily construct and visualize the most complex insurance and reinsurance programs.

Program Builder structures placements across layers and markets, and helps to visualize the progress of your program. The component also allows you to easily identify incomplete markets.

Asset Data Manager

Manage property, motor, and marine portfolios with a point-in-time view of each assets’ characteristics.

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Asset Data Manager

Manage property, motor, and marine portfolios with a point-in-time view of each assets’ characteristics.

As well as enriching and enhancing asset data, this component allows you to map data to standard template. It also enables you to maintain assets as changes are advised.

Intelligent Data Processor

Domain driven advanced artificial intelligence capability focused on data identification, extraction and standardization.

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Intelligent Data Processor

Domain driven advanced artificial intelligence capability focused on data identification, extraction and standardization.

Our Intelligent Data Processor uses AI to extract data from unstructured formats into structured processable data. It can also automatically map incoming data, while feedback loops into the AI engine to reinforce learning.

This component of our award-winning Underwriting Workbench releases data trapped in documents in seconds. From spreadsheets to PDFs, let the Intelligent Data Processor do all the heavy lifting so you don’t have to.

 

 

 

Submission Triage

Integrated triage capability that automates the flow of information into the platform providing advanced prioritization and screening.

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Submission Triage

Integrated triage capability that automates the flow of information into the platform providing advanced prioritization and screening.

Submission Triage allows application of business rules to determine priorities. It also enables automated routing of work to the appropriate teams, as well as automated submission creation based on existing information. 

Submissions can be delivered manually through our UI, automated API, queueing technology or extracted from emails.

Pricing Engine

A smart cloud-based tool that helps actuaries and underwriters supercharge pricing with advanced programming languages.

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Pricing Engine

Send Pricing Engine – a smart cloud-based tool that helps actuaries and underwriters supercharge pricing with advanced programming languages.

Send Pricing Engine allows you to import existing spreadsheets or build raters with the programming language of your choice and create models that leverage the strengths and simplicity of both Excel and R/Python.

You get to control end-user access, to make changes quickly and to automate light-touch elements, removing all the stress from the usual pricing process. Plus, third party data sources are easily integrated.

The result? Faster, richer, real-time pricing.

When you’re trying to enable predictive data and create multiple ‘what if’ scenarios in real-time, you need to be armed with advanced complex dynamic models that use multi-dimensional rate plan analysis.

Send Pricing Engine enables you to automate and streamline the process for rapid, accurate pricing. One centralised tool to simply configure all complex pricing algorithms.

Introducing Send Pricing Engine – a smart cloud-based tool that helps actuaries and underwriters supercharge pricing with advanced programming languages.

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Bordereaux Generator

Automated generation of bordereaux with configurable templating capability.

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Bordereaux Generator

Automated generation of bordereaux with configurable templating capability.

The component generates bordereau, summarizing risks written and paid, as well as production of claims bordereau. It also has the capability to tailor output in the format your insurers need.

Bordereaux Management

AI based inbound bordereaux processing with advanced rule validation and intelligent assist.

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Bordereaux Management

AI-based bordereaux processing for spreadsheets with rule validation, and API-enabled processing in real-time of any unstructured data written by Coverholders or MGAs

  • AI / remembered mappings to reduce the time and effort in the mapping process especially where bordereaux formats change
  • Geocoding to get accurate location data (down to building location) for MI and exposure reporting
  • Configurable rules engine to monitor MGA and Coverholder performance against all applicable contract data
  • Ability to correct data within the mapping process / handling errors and cleansing data within the mapping process
  • ‘Sub mapping’ ability that cleans and streamlines data within the mapping process to market or internal values.
  • Reconciliation of risks, premiums and claims data at a policy and transactional/financial level
  • Cross bordereaux rules to validate individual risks across risks, premiums and claims records
  • Workflow/referrals within the mapping process to handle breaches and escalations
  • Kanban-type dashboards to allow for easy workflow management

Submission Portal

Empowering your business partners to submit and pre-validate business before it arrives on your desk.

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Submission Portal

Empowering your business partners to submit and pre-validate business before it arrives on your desk.

The Submission Portal enables online presentation of key documents and forms such as quote requests and referrals as well as the scheduling of data and bordereau submissions.

The component also provides up-to-date account metrics and the ability to view documents and raise enquiries.

Fill in the details and we’ll get in touch to fine tune your solution

November 29th 2022

Delivering project success: a fresh approach to digital transformation

Our industry doesn’t have the best reputation for delivering change quickly and efficiently. We’ve seen a number of ambitious change...

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November 15th 2022

Send announces $10m Series A funding raise to expand in US and UK

November 15, 2022 – Leading InsurTech Send Technology Solutions Ltd (Send) has today announced it has closed a Series A...

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