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Send Underwriting & InsurTech News

Send's InsurTech blog is your source for the latest insurance technology news. Browse through the posts to read insights and analysis from our experts on InsurTech trends, underwriting news, company updates, and more.

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28th November 2023

Diary of an apprentice: Elliott Dinley  

Life before Send The apprenticeship with Send is my first-ever office job! Before this, I had just completed my A-Levels,...

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15th November 2023

Growth Without Underwriting Discipline Isn’t Going to Produce Sustainable Results

Carriers need to strike a balance between operational and premium generating activities. I recently had the opportunity to sit down...

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8th November 2023

An Industry’s Collective Path to Future Ready

The insurance industry’s journey to readiness starts with a willingness to discuss and collaborate. #ITCVegas is an incredible congregation of...

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7th November 2023

Send appoints Head of Revenue, UK and EMEA

03 November 2023 - Leading InsurTech Send Technology Solutions Ltd (Send) has appointed Lloyd Peters as Head of Revenue UK...

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6th November 2023

Commercial Insurance: An Industry Motivated to Innovate, Change and Evolve

The insurance industry is on the move in the right direction. That’s a wrap #ITCvegas! It was truly inspiring to...

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2nd November 2023

AI and Data are the New Catalysts for Growth

Historically, data was used to understand what happened and why. With the ability to leverage artificial intelligence (AI) and structured...

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1st November 2023

Technology Working with Underwriting to Drive Growth

#ITCVegas is an ideal opportunity to meet with MGAs, carriers, and reinsurers to discuss how technology can help power innovation and...

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27th October 2023

Send Connect: The key to seamless underwriting integration

With loss ratios generating more variability than expense, it’s no surprise that underwriting performance is under the spotlight. But with...

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18th October 2023

How to Prepare for the Future of Underwriting

As technology continues to evolve and reshape the sector, underwriting processes are undergoing rapid changes. A panel discussion last week,...

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5th October 2023

Six key features of an underwriting workbench

Clunky legacy systems and a historic lack of specialised insurance technologies have done very little to improve the manual underwriting...

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28th September 2023

Insights from Inside P&C

How Macroeconomic Headwinds are Altering the Course of Commercial Insurance as We Know It: Insights from Inside P&C Send was...

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26th September 2023

Customer Success at Send: helping insurers challenge the status-quo  

Delivering the best outcomes for customers is all in a day’s work for our Head of Customer Success, Shelley McCormack....

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25th September 2023

Send named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications

25th September 2023: Send Technology Solutions Ltd (Send) has been named a Leader in the IDC MarketScape: Worldwide P&C Intelligent...

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22nd September 2023

Risky business: how reinsurers can harness technology in a fast-changing world

It’s hard to believe it’s already been a week since the 66th edition of the Rendez-Vous de Septembre in Monte...

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20th September 2023

Send secures prestigious spot on the Insurtech 100 list

[September 20, 2023] Leading InsurTech Send Technology Solutions Ltd (Send) announces its inclusion in the InsurTech100 list for 2023. This...

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13th September 2023

3 key drivers for underwriting workbench adoption

There’s a common perception that commercial and specialty underwriting is a slow and outdated process. That the science hasn’t kept...

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30th August 2023

What is no-code for insurers?

Frequent readers of the insurance and technology press will have no doubt seen the term no-code bandied about with increasing...

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25th August 2023

Prepare for the Future of Underwriting

In partnership with ACORD, please join us for an insightful panel discussion on the dynamic landscape of commercial underwriting transformation....

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2nd August 2023

Enhance the Limitations of Legacy Insurance Software

A quarter of underwriters state their company's legacy underwriting software is the biggest challenge that they face each day. We...

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31st July 2023

Two Thirds of Underwriters Are Missing Critical Data To do Their Jobs

Over 66% of underwriters said they were unable to obtain all the data and information they need to make risk...

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31st July 2023

Q&A: Operation Customer Success with Send’s Head of Operations, Naynesh Patel

Ensuring that customers get the service they deserve, and more, is vital to us at Send. Whilst keeping track of...

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14th July 2023

Why an underwriting workbench is the digital solution for the augmented underwriter

There is a commonly held view that underwriting processes are slow, outdated and inefficient. This is in part due to...

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12th July 2023

Send announces strategic partnership with ACORD Solutions Group

12 July 2023 – Leading InsurTech Send Technology Solutions Ltd (Send) has partnered with ACORD Solutions Group (ASG), the digital...

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3rd July 2023

Send podcast: The one-stop shop for managing insurance submissions

Following the success of Ben Huckle’s appearance on the InsTech podcast in 2022, it’s now the turn of CEO and...

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29th June 2023

Ingestion congestion: tackling an underwriters’ biggest pain point 

It’s one of the biggest pain points facing underwriters: how to tackle the overwhelming influx of submissions and cut through...

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27th June 2023

InsurTech Send launches Smart Submission product to increase insurers’ submission-to-quote ratios

June 27th 2023 – Leading InsurTech Send Technology Solutions Ltd (Send) has launched its latest product for underwriters, Smart Submission....

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21st June 2023

Unshakeable foundations and building a new legacy

The America Square conference venue is the perfect juxtaposition of old and new. The modern, brightly lit purpose-built space for...

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16th June 2023

Tech alone isn’t the answer: How to align innovation with business impact

What if technology isn’t the answer? Or rather, what if technology is just part of the answer to insurance transformation?...

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15th June 2023

Success in implementation: The benefits of partnerships in implementing an underwriting workbench

Send and Sollers Consulting have been working to together to deliver Send’s underwriting platform to commercial and specialty insurers. Here...

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31st May 2023

Taking innovation out of silos: Discovering bionic architecture

The focus this year for insurers needs to be about teamwork and collaboration, at least if they want to accelerate...

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30th May 2023

Underwriting Workbench Evolution: Q1 & Q2 product highlights

At Send, we understand that the commercial insurance landscape is continuously evolving. And with the number of new technologies, platforms,...

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23rd May 2023

Powering performance: the steps to cultural and business success

Culture is a vital component of business success. No-one knows that better than our Chief People Officer, Pat Caldwell. Pat...

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12th May 2023

Untangling the spaghetti: why you need bionic architecture to evolve

Insurance must become more resilient and responsive. A number of challenges have buffeted the market over the last year, from...

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27th April 2023

ChatGPT – to err is human

You’ve probably heard or read a lot recently about ChatGPT for Insurance, the Artificial Intelligence (generative AI) chatbot which can...

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27th April 2023

Blowing up the atomic policy: simplifying account-level underwriting

The world of risk is more complicated than ever, particularly in the commercial lines and specialty markets. Technological advancements have...

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26th April 2023

Culture Club: the secrets to DevOps success

A world-class product needs a world-class team. And when it comes to delivering the best for our customers, we’ve assembled...

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19th April 2023

Send poised for acceleration with Plug and Play

Leading UK InsurTech Send Technology Solutions Ltd (Send) is one of just fifteen insurance businesses selected for the Plug and...

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27th March 2023

Send appoints Adam Cherubini as Chief Revenue Officer

27 March, 2023 - Leading InsurTech Send Technology Solutions Ltd (Send) welcomes Adam Cherubini as Chief Revenue Officer as part...

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23rd March 2023

Send and Sollers partner to support insurance underwriting

23 March 2023 – Send Technology Solutions Ltd (Send) and Sollers Consulting announce a new partnership to deliver Send’s underwriting...

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14th March 2023

Getting ahead of 1/1 2024: the role of technology

The 2023 reinsurance renewal season can only be described as having been challenging. A convergence of macroeconomic and geopolitical factors...

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8th March 2023

Not just a pretty interface – the fundamental importance of product design

"Our underwriter customers have complex jobs and are overloaded with information. I see it as our responsibility to build something...

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21st February 2023

Send joins Camelot Network as corporate partner

21 February 2022 - Leading UK InsurTech Send Technology Solutions Ltd (Send) has announced a new corporate partnership with the Camelot...

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9th February 2023

Engineering excellence – the secret to underwriting success

Developing an award-winning technology solution takes more than just good tech (though that’s important too), it takes deep market insight...

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31st January 2023

Insurance industry trends: what lies ahead for commercial underwriters in 2023?

Insurance industry trends: what lies ahead for commercial underwriters in 2023? As the dust settles on a challenging 1:1 reinsurance...

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30th January 2023

InsurTech Send appoints Chief People Officer

30 January 2023 – Leading InsurTech Send Technology Solutions Ltd (Send) has appointed its first Chief People Officer, Pat Caldwell,...

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26th January 2023

Underwriting in a hard market

As we enter 2023, market commentators suggest the hard market conditions will continue to prevail across most lines of business....

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24th January 2023

InsurTech Send announces senior hire for North American expansion

January 24th 2023 – Leading InsurTech Send Technology Solutions Ltd (Send) has appointed its first dedicated North American hire, New...

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17th January 2023

Raising the red flag: automating sanctions checking

Since the beginning of Russia’s invasion of Ukraine, the UK Government alone has sanctioned more than 1,200 people and over...

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11th January 2023

Can tech drive better risk selection in a hard market?

How can technology drive better risk selection in a hard market? ‘With the hard market emerging and putting pressure on...

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9th January 2023

Snapshot: how does Send stack up?

Snapshot: how does Send stack up against independent review? “With a selection of pre-built templates and workflows for 30+ lines...

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1st December 2022

Accelerating change in the London Market: we all have a role to play

The London Market has often been accused of being slow to change, but are we doing it a disservice? According...

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29th November 2022

Delivering project success: a fresh approach to digital transformation

Our industry doesn’t have the best reputation for delivering change quickly and efficiently. We’ve seen a number of ambitious change...

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15th November 2022

Send announces £9m Series A funding raise to expand in UK and US

15 November 2022 – Leading UK InsurTech Send Technology Solutions Ltd (Send) has today announced it has closed a Series...

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8th November 2022

Send strengthens board with new chair – Chris Batterham

8 November 2022 – Leading UK InsurTech Send Technology Solutions Ltd (Send) has appointed internationally experienced business leader, Chris Batterham...

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7th November 2022

The bionic underwriter: not a 6-million-dollar question

“We have the technology. We have the capability to make the world’s first bionic man.” The six-million-dollar man himself couldn’t...

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2nd November 2022

Solving the data deluge – the only innovation underwriters want

Data. An underwriter’s biggest asset, but also their biggest challenge – especially for those at the Commercial Lines Innovation Europe...

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10th October 2022

Insurance 2.0: Rise of the Bionic Underwriter

‘We can’t stay the same, we need bionic capabilities’ – Greg Fleming, CIO of Everest International kicked off Send’s keynote...

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26th September 2022

Send wins gold at the 2022 Insurance Times Tech & Innovation Awards

26 September 2022 – Leading UK InsurTech, Send Technology Solutions Ltd (Send), was celebrating last week as it took home...

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7th September 2022

In the war for talent, can better tech attract better talent?

In the war for underwriting talent, can better tech attract better talent? In the war for underwriting talent there is...

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6th September 2022

Webinar: Enrich the art of underwriting as a bionic underwriter

Enrich the art of underwriting as a bionic underwriter: Hear from leading CUOs as they explore ways to become better,...

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4th August 2022

Data partner spotlight: Addresscloud

The best technology solutions come from a mix of different perspectives, expertise and skill sets. At Send, we work with...

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12th July 2022

Send shortlisted for two Insurance Times Tech & Innovation awards

12 July 2022 – Leading UK InsurTech, Send Technology Solutions Ltd (Send) is pleased to announce that it has been...

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1st July 2022

Send interview with InsTech

Matt McGrillis, our co-founder and CTO, recently chatted to the InsTech team about advanced tech and the power it has...

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22nd June 2022

Send joins the MGAA

22nd June 2022 - Leading UK InsurTech, Send Technology Solutions Ltd (Send) is pleased to announce that it has joined...

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13th June 2022

Send in the news – MGAs need to go bionic to compete

The MGA market is dynamic. Insurers are fast recognising the benefit of partnering with these nimble commercial insurance specialists to...

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8th June 2022

The Bowhead Story – building a digital-first provider

Commercial Lines Innovation USA, run by Intelligent Insurer, is one of the leading conferences for senior insurance innovators in North...

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23rd May 2022

Securing the next milestone: Send achieves ISO 27001 accreditation

23 May 2022: Leading UK InsurTech Send Technology Solutions Ltd (Send) is proud to announce it has received ISO 27001...

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16th May 2022

Thomas Miller Specialty announces strategic partnership with Send

16 May 2022: Thomas Miller Specialty, a global multi-line insurance provider has announced a new partnership with Send Technology Solutions...

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11th May 2022

Send poised for accelerated growth with PwC Scale InsurTech programme

11 May 2022 – Leading UK InsurTech Send Technology Solutions Ltd (Send) is one of just fourteen international scale-up businesses...

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27th April 2022

Send podcast: Helping underwriters do what they love

In a world where insurtech providers are seemingly ten-a-penny, how can insurance businesses find the right partner to drive meaningful,...

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25th April 2022

Darryl Catts joins Send as non-exec director

25 April 2022 – Leading UK InsurTech Send Technology Solutions Ltd (Send) has announced the appointment of transformational insurance CIO...

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4th April 2022

Send appoints Stacey White as Chief Financial Officer

4 April 2022 – Leading UK InsurTech Send Technology Solutions Ltd (Send) has announced the appointment of Stacey White as...

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7th February 2022

The stepping stones to change; market modernisation marches along

For years the insurance market has sought the secret to modernisation, a panacea for all, that will revolutionise the centuries-old...

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25th January 2022

InsurTech Send hails ‘landmark US deal’

25 January 2022 – Leading UK InsurTech Send Technology Solutions Ltd (Send) has announced its first US partnership, with Bowhead...

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17th January 2022

Send viewpoint: No need to fall behind in the technology race

Market modernisation and technology such as blockchain relies upon market participants having some uniformity when it comes to how they...

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23rd November 2021

InsurTech Send launches SaaS Delegated Authority Workbench solution

23 November 2021 - UK InsurTech Send Technology Solutions Ltd (Send) has launched the Delegated Authority Workbench, a single platform...

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9th November 2021

You can say that again: conversational workflow is the future

Conversations naturally flow backwards and forwards, and sometimes go off on tangents, something that traditional business workflow processes cannot cope...

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18th October 2021

Send viewpoint: Insurance Day insurTech focus

While tried and tested is one characteristic of a legacy system, a more accurate and less useful one is siloed...

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13th October 2021

Wendy Cameron joins Send as Principal Solutions Architect

13 October 2021 – Send, a leading innovator of commercial insurance software solutions, has appointed Wendy Cameron as Principal Solutions...

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8th October 2021

Why you don’t need to throw out the rating spreadsheets you love

There are often many reasons why the tried and tested approach is the best way of doing things. Through trial...

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28th September 2021

7 ways an underwriting workbench makes your job more interesting

From start-ups to enterprise corporations, underwriters around the world are waking up to the value of an Underwriting Workbench. It’s...

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19th August 2021

Send viewpoint: Insurance Times Big Question

The question of how the insurance industry can marry new technology with human touch has been answered in the September...

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13th August 2021

Underwriting – meet the new kid on the block

For many underwriters, the data explosion provides both a challenge and an opportunity. Solving complex risks problems is a highly...

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2nd August 2021

Leading Insight on the Future of the Chief Underwriting Officer (CUO)…

Accenture – the global giant delivering technology and human ingenuity has released their report, “The Future of the Chief Underwriting...

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26th June 2021

A 4-year scale-up success story

From three men and a dog to over thirty employees and a raft of strong customer relationships, this week Send...

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17th June 2021

InsurTech Send launches Underwriting Workbench

17 June 2021 - UK InsurTech Send Technology Solutions Ltd (Send) has launched an ‘underwriting workbench’, a global SaaS platform...

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3rd June 2021

Martin Olley joins Send as Chief Commercial Officer

3rd June 2021 – Send, a leading innovator of commercial insurance software solutions, has appointed Martin Olley as Chief Commercial...

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25th May 2021

The Artificial Intelligence (AI) Jargon All Insurers Need to Know

Growth, automation, speed, insight; generative AI is pretty cool tech. It can also be a pretty confusing tech. Who hasn’t...

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10th May 2021

Legacy is not a dirty word

Most commercial insurance carriers have legacy systems that sit at the very heart of their business. These policy administration systems...

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25th April 2021

Being remote doesn’t necessarily mean being far away

As we emerge out the other side of the pandemic, the big question is, which changes will stick? There can...

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15th April 2021

Jason Einon joins Send as Head of DevOps

15th April 2021 – Send, a leading innovator of commercial insurance software solutions, has appointed Jason Einon as Head of...

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31st March 2021

The art and the science of underwriting – is the science letting you down?

As a CUO you are always looking for an edge. Is it time to rethink the science? With loss ratios...

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24th November 2020

Transforming Send, transforming insurance

If you're reading this you'll have noticed that things look a little different around here. We hope you’ve noticed anyway!...

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