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At Send, we are changing the way insurers think about InsurTech. Our workbench is a one-stop desktop for underwriters that offers data, documentation, and decision points all in one place.

If you have press inquiries, email our PR team at.
Europe: send@fullcirclecomms.co.uk | North America: pr@tmd.ca

Our Story

In 2017, the three founders of Send had a vision to reshape and enhance the underwriting processes of commercial insurers by fusing advanced technology and deep

In 2019, Send delivered a commercial and specialty Underwriting Workbench for a leading global insurer (a major FTSE 100 carrier, one of the UK’s top five composite insurers) – streamlining operations, driving efficiencies, and providing forward visibility.

Over the next 4 years, we implemented multiple Underwriting Workbench solutions in both the UK and US markets.

In 2022 Send won 3 awards for Underwriting Workbench and announced a £9m Series A funding raise to expand in the UK and US.

In 2023 Send launched ‘Smart Submission’ a stand-alone component of the Underwriting Workbench, to help insurers tackle submission chaos.

In 2023 Send was named as a “Leader” in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications 2023 Vendor Assessment. Send’s ‘financial stability and growth’ was noted as a key strength.

We have a growing pipeline of opportunities in multiple geographies and report year-on-year growth. Our vision is to be the market- leading underwriting software platform for agile carriers.

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Press Releases

25th September 2023: Send Technology Solutions Ltd (Send) has been named a Leader in the IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications 2023 Vendor Assessment.

The IDC MarketScape evaluated the current capabilities and business strategies of nine vendors through rigorous quantitative and qualitative analysis and named Send as a “Leader” in the 2023 vendor assessment. According to the report, ‘Send Underwriting Workbench is an insurance-focused solution that sets itself apart with its comprehensive features, offering a seamless and intuitive user experience.’

The report listed Send’s key strengths as:

  • Deep domain expertise and innovation
  • Comprehensive data integration capabilities
  • A learning-oriented approach
  • Financial stability and growth

The IDC MarketScape further cited, “It has a clear vision for the industry and is aware of market trends.” The report also said, “The architecture is built around microservices, and the platform has solution accelerators that work with all major lines of business across geographies with over 40 lines of business. Send’s technology architecture is designed to be flexible, scalable, and customer-driven, with a focus on automation, customization, and integration with third-party systems.”

Co-founder and CEO Andy Moss commented:

“We’re proud to be named a Leader in this IDC MarketScape report. As a business, we have one mission: to transform commercial insurance. Every component and feature we’ve developed for our Underwriting Workbench reflects a deep knowledge and understanding of the art of underwriting, and consideration for how we can apply a scientific approach to help insurers streamline operations and drive better results.”

Report author, Davide Palanza, Global Head of Insurance Insights Research Practice, IDC Europe added:

“Congratulations to Send for being named as a ‘Leader’ in this year’s vendor assessment. We were impressed by the user-friendly configurable solution designed for underwriters by a team that understands the market and the pain points facing their customers.”

“Send has committed to elevating user experience by automating submission creation and triage with customizable workflows for different lines of business, implementing conversational workflows, optimizing documentation, and simplifying audits – everything is clearly designed with the commercial and specialty underwriter in mind.”

Send Underwriting Workbench is built for the P&C market. The SaaS platform helps carriers automate, streamline and optimize their underwriting operations. It’s a one-stop desktop for underwriters – a single home for data, documentation and decisions.

The platform brings complex data out of silos into one solution, with mature workflows for over 40 lines of business. Advanced automation eliminates rekeying, enriches data and removes process waste and takes the stress out of the underwriting process so underwriters can do more of the work they love.

You can access an excerpt copy of the report here.

Report reference: IDC MarketScape: Worldwide P&C Intelligent Underwriting Workbench Applications 2023 Vendor Assessment (doc #EUR151182723, September 2023).

About SEND

Send is a rapidly growing InsurTech software company based in London with global reach. The company has developed an innovative connected workbench that enables re/insurers and MGAs to automate, streamline and optimize their underwriting operations. It’s a composable platform that gives teams everything they need to be more productive, in one place – a single platform for managing new business, renewals and endorsements.

The SaaS platform brings complex data out of silos into one solution, providing a consolidated view throughout the lifecycle. Its automation enables new and mature insurers to eliminate rekeying, improve predictability, and work smarter.


Send Facts

Date Founded

Send Technology Solutions Ltd (‘Send’) was founded in 2017


Send was founded by Andy Moss, Ben Huckel, and Matt McGrillis.


Send Underwriting Workbench is a one-stop desktop for commercial and specialty underwriters – data, documentation, decision points all in one place.

Send Stats

  • $4bn in GWP processed via Send platform annually
  • Mature workflow for P&C and specialty carriers – over 60 LOB templates
  • Using Send reduces processing time up to 50%
  • $10m Series A funding in Nov 2022
  • Over 80 employees in Europe, North America and India

Industry Stats

  • 30-40% of an underwriter’s time is spent on administrative tasks, such as manually executing analyses – McKinsey
  • 82% of insurers believe they need to innovate faster than ever to keep a competitive advantage – Accenture
  • Up to an 18-month timeline for insurance companies to implement alterations to the underwriting process – Deloitte


Andy Moss

Co-founder and CEO

20 years' experience as technology leader running and scaling software organisations.

Ben Huckel

Co-founder and COO

25 years' experience designing and building award winning software solutions.

Matt McGrillis

Co-founder and CTO

Board-level tech innovator for high-growth start-ups and global insurance organisations.

Stacey White

Chief Financial Officer

Senior financial leader for global businesses in high growth mode.

Natasha Bond

Chief Delivery Officer

10 years' experience delivering complex technology and business change programmes.

Sarah Sutton

Chief Marketing Officer

Award-winning marketing leader for global insurance software organisations.

Pat Caldwell

Chief People Officer

Board-level People & Culture leader for high-growth SaaS businesses

Chris Newton

Chief Technology Officer

20 years' experience as transformational technology leader delivering rapid-growth for scale-up businesses.


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